WhatsApp launches collection feature for business users

Insight Online News

New Delhi, Jan 17 : WhatsApp has enabled a new feature for its WhatsApp Business users that allows them to group similar products and services.

The feature called Collection makes it easier for the customers to browse through their products and services.

“… after the creation, the collection needs to be reviewed by the WhatsApp moderation team. When the moderation team approves your collection, other people (other businesses and customers) can see the collection in the catalog by opening Business Info, (sic)” a report on WABetaInfo read.

The Meta platform earlier this week also rolled out a global voice note player, a new feature for WhatsApp Messenger iOS beta version users that allows them to listen to a voice note while switching between different chats. The feature for the Android version is still under development.


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